Terms and Conditions
Introduction
By using our website, you hereby affirm that you have read, comprehended, and agreed to these User Terms and Conditions ("Terms") and our Privacy Policy.
These Terms govern your utilization of our website, Calaxcar (the "Website"), and are subject to modification as deemed necessary by us. It is your responsibility to ensure that you have reviewed these Terms and any subsequent changes. You acknowledge that you have read and accepted these Terms each time you access or use our Website and that you fully understand their provisions. In accordance with these Terms and other relevant policies, Calaxcar offers you the option to sell your vehicle conveniently from your home. However, please note that, in line with these Terms, we only purchase 4-wheeled vehicles intended for personal use. Currently, we do not buy vans, buses, or trucks, and we also do not purchase vehicles that have previously been used for commercial purposes.
How it Works
If you wish to sell your vehicle to us (the "Vehicle"), please submit a request (the "Request") through our Website, providing all the necessary details, including the make, model, year of manufacture, mileage, chassis number, accident history, and any significant modifications made to the Vehicle. You will also be required to upload recent images of your Vehicle and provide your contact information, including your name, address, ID number, and a verified contact number. Our use of your contact information is subject to the terms of our Privacy Policy. Please ensure that all the information and images you provide are accurate and up-to-date. In the event that Calaxcar detects inaccurate or spam requests of any kind, Calaxcar may, at its discretion, block your access and prohibit you from using the Website.
Once we have reviewed your Request, we may choose to contact you with a non-binding request to inspect your vehicle. Calaxcar reserves the right to decline further inspection at its discretion, without any liability on Calaxcar's part and without the need for justification.
Our customer support team will subsequently reach out to you to schedule a meeting to inspect your Vehicle. During this process, you will also be asked for your consent to allow Calaxcar's team to conduct a test drive of your Vehicle. Please refer to Section 3 for additional details regarding the inspection and test drive procedure. Following the completion of the inspection, we may opt to contact you to provide you with our valuation price (the "Price").
If you decide to offer to sell your vehicle to us at the Price, please ensure that you communicate your offer within two days of being informed of the Price. Failure to do so may lead Calaxcar to revise the Price or reinspect the vehicle. In any case, Calaxcar reserves the right to reject your offer at its discretion, without any liability on Calaxcar's part.
Upon accepting the offer, Calaxcar will guide you through the next steps in the process.
Inspection
As described in Section 2.1, our team may reach out to you to schedule a complimentary inspection of your Vehicle. We will coordinate a suitable time for the inspection, and we kindly request that you ask to see the identification cards of the team members arriving to inspect your Vehicle.
Please note that, on occasion, we may utilize a third-party for this inspection. In such cases, you acknowledge that we are not responsible for any actions taken by the inspection team.
During the inspection, the team may create reports or capture images of your Vehicle. It's important to understand that these reports and images are the exclusive property of Calaxcar. We reserve the right to use them in any manner we see fit and may choose not to disclose or share them with you.
Before the inspection, please ensure that you:
Remove all personal items and belongings from the Vehicle. We cannot be held liable for any loss of personal items.
Ensure that the Vehicle is parked in a safe and authorized parking space with adequate access space for our team to examine it without obstructions. A free space of 2 square meters around the Vehicle is required for inspection. We are not responsible for any damage, loss, or fines resulting from non-compliance with this rule.
Present yourself in person at the time of the inspection.
At any time, Calaxcar may choose not to proceed with inspecting your Vehicle at our discretion, especially if you fail to comply with the Terms or if we suspect or become aware of false or inaccurate information in the Report. In such cases, Calaxcar may also block your access to the Website and take further actions as we deem necessary, as outlined in Section 4.5.
If you have previously agreed to allow Calaxcar's team to conduct a test drive of your Vehicle, please ensure that there is sufficient space for this purpose. It's important to note that our team may require a test drive to finalize the valuation process after inspecting your Vehicle.
Restrictions
Calaxcar retains the right to decline purchasing your Vehicle at our discretion without the need for explanation or justification.
In all instances, Calaxcar reserves the right to refuse the purchase of your vehicle under the following circumstances:
You fail to provide documentation proving your legal ownership of the Vehicle or a valid vehicle license (valid for at least 1 month from the date of uploading your request on our Website).
There are any legal restrictions on the sale or disposal of the vehicle or if the vehicle is subject to any financial obligations (e.g., a loan) or if third-party rights exist or may exist concerning the Vehicle.
Any changes have occurred since the date of Sylndr's inspection.
The Vehicle's mileage exceeds 120,000 kilometers.
The vehicle's date of manufacture is over 8 years ago.
The Vehicle has significant unfixable defects or does not meet Calaxcar's standards.
Any major mechanical, electrical, or software-based modifications have been made to the Vehicle.
The Vehicle has been previously used for commercial purposes.
Cancellation
You have the right to retract your offer to sell the Vehicle at any time before the transfer of the Price. However, once the Price has been transferred or the Vehicle delivered, whichever occurs earlier, you may not cancel your acceptance.
Intellectual Property
You acknowledge and agree that any proprietary rights, including copyrights, trademarks, trade names, patents, or other intellectual property, accessible on our Website or provided by us to you, will remain our exclusive property. We retain full ownership and rights over the Website, software, products, services, processes, information, or materials used in providing these services (referred to as "Our Property"). This agreement does not restrict, impair, encumber, alter, deprive, or adversely affect Our Property.
By submitting ads, content, photos, data, or other materials ("Material") on the Website or to Calaxcar through the Request or other means, you grant Calaxcar and its Affiliates a royalty-free, perpetual, irrevocable, non-exclusive, fully transferable, sublicensable right and license to copy, modify, display, distribute, perform, create derivative works from, and use and exploit all such Materials in any form, media, software, or technology, whether existing now or developed in the future. You also grant Calaxcar and its Affiliates a royalty-free right and license to use your name, image, and likeness in connection with the reproduction or distribution of the Materials. If Calaxcar successfully purchases your Vehicle, you accept that such Material will become the property of Calaxcar.
Representations and Warranties
When submitting a Request, you represent and warrant that you legally own the Vehicle and have the exclusive rights to dispose of or sell it, with no outstanding claims or obligations to third parties concerning the vehicle.
If Calaxcar accepts your offer to sell the Vehicle, you further represent and warrant that you will promptly inform Calaxcar of any accidents or changes to the Vehicle that have occurred since Sylndr's inspection.
You warrant that:
You have the necessary licenses, rights, and permissions to grant the rights and licenses described herein to us, without any liability to any third party, whether legal or financial.
You have not and will not take any actions or enter into agreements that conflict with these Terms.
There are no existing or pending claims or litigation that would negatively affect or impair any of the rights and licenses granted herein.
Calaxcar may add additional warranties or acknowledgments as needed from the seller.
Indemnity
From time to time, you may provide suggestions, comments, or other feedback on the Website. You acknowledge and agree that we may use such feedback for any purpose.
Limitation of Liability
To the maximum extent permitted by applicable law, we will not be liable to you for any loss of use, data, goodwill, revenues, or profits or any indirect loss, damage, or expense arising out of or related to these Terms. In no event will our total liability to you for all damages, losses, or causes of action exceed the value of the Price.
Privacy
We may collect, use, and disclose personal information from and about you in accordance with our Privacy Policy, which may be modified from time to time in our sole discretion.
Governing Law and Dispute Resolution
This Agreement is governed by and construed in accordance with the laws of the Arab Republic of Egypt.
Any disputes or controversies related to the interpretation or implementation of this Agreement will be referred to and settled by the courts of the Arab Republic of Egypt.
Independence
These terms do not establish a partnership or agency relationship between you and Calaxcar.
Sever-ability
If any provision of the Terms is found by a court of competent jurisdiction to be unlawful or unenforceable, that provision shall be deemed severable from the Terms to the extent necessary, and will not affect the validity and enforceability of the remaining provisions, which shall remain in full force and effect.
Notices
All legal notices under these Terms will be in writing and sent to the addresses provided at the beginning of these Terms, with calax car's notices delivered via registered mail or by hand with a signed receipt, or by email for the User.